Kevin L Here’s how the story goes:
Worker: *rudely* “What do you want?”
Me: “Hi, I’d like a cheese pizza and a six-inch veggie on wheat please.”
Worker:
“You don’t need that much food.”
Me: “…Excuse me?”
Worker: “You’re too small to need that much. I’m not gonna sell you pizza just so you can barf it back up. Just stick with your veggies.”
Me: “Let me speak to your manager.”
Worker: “No way, I’m not going to go get my manager just because you want to pretend you eat.”
(Before I can reply, the cashier, who has overheard everything, hurries over and hip checks the rude worker out of the way.)
Cashier: “Ma’am, I am very sorry. We’ll get what you asked for, and I’ll get the manager up here for you immediately.”
Me: “Thank you.”
Worker: “No way! I’m not going to let you stick up for this anorexic b****!”
(At this point, there is a small line behind me and the elderly woman behind me speaks up.)
Elderly Woman: *to the worker* “You say one more word and I will haul your butt over this counter and tan it like your mother should have, you disrespectful little turd!”
(The others in line laugh. The manager shows up then, and I relate the story. The worker denies it, even though the cashier and other customers back me up.)
Manager: “Well, we’ll just get that ready for you, and consider this matter resolved.”
Elderly Woman: “So, you’re just going to allow him to speak to your customers that way? Excuse me for a moment while I make a call.”
(She calls someone and says a name that makes both the manager and the worker’s faces go sheet white.)
Elderly Woman: “Okay…” *her phone towards the manager* “My husband would like to speak with you.”
(The manager and worker vanish into the back, making denials about what happened over the phone. The woman smiles)
Elderly Woman: “My husband owns this particular franchise. I’ve been in here enough that you’d think those turds would know it. [Cashier], please put this lovely young woman’s order, as well as these patiently waiting people’s orders, on the house.”
Me: “Thank you, but you really don’t have to do that.”
Elderly Woman: “No, I don’t, but what the h***. You look great, by the way!”
Me: “Thank you, for everything you did.”
Elderly Woman: “Hey, it livens up my day!”
(After I ate and was leaving, I saw an elderly man—the elderly woman’s husband and store owner—enter the store and berate the manager and worker. Both of them were in tears as he fired them both.)
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